Cruise Director and two guests

Important Travel Alerts

Stay informed with our latest travel updates.

Update on Flights via the Middle East

We are continuing to monitor the circumstances in the Middle East due to the ongoing conflict. It is important that you consult your travel advisor, the relevant airline policies and official government travel advisories.

Our river and ocean cruises, including the worldwide touring programs, continue to operate as scheduled, with the exception of Egypt and Jordan land journeys departing in April 2026.

We strongly encourage all guests scheduled to travel on Emirates, Qatar Airways, or Etihad Airways to closely monitor their flight status, via the relevant airline app or official website. As the situation continues to be very uncertain, guests should review their airline’s disruption policies and travel waivers, which are currently being updated regularly.

For Guests who have booked via their preferred Travel Advisor, we request that you to contact your Travel Advisor as your first point of contact.

Our current priority is to support our Guests and Travel Advisors with sourcing alternative flight arrangements for scheduled departures from April, May and beyond, who are currently travelling via the Middle East.

Please kindly contact our Reservations Team on 1300 173 812 to review journey details, explore alternative flight arrangements and to enquire about our Peace of Mind policy.

When calling our Reservations Team, please listen carefully to the updated prompts provided. We have implemented a dedicated Middle East Travel Team, who are working with Guests & Travel Advisors to reaccommodate their flight arrangements.

On behalf of the management, we greatly appreciate your patience for any delays in responding to your enquiry, as our teams work to support all impacted Guests and Travel Advisors.

Scenic Group Global Cruise Operations - Fuel Availability Update (as of 3 April 2026)

The Global Operations Team are closely monitoring the ongoing situation in the Middle East and the impact on fuel supply chains.

Based on the current information, we remain in a strong position regarding fuel availability for our fleet of ships. Our fuel is sourced from regions outside of the Middle East region and the key operations are concentrated in areas with reliable supply networks.

We are pleased to confirm that all Scenic and Emerald River and Ocean cruises, will continue to operate as scheduled. Whilst we continue to monitor the situation, we are not planning to implement fuel surcharges for new bookings at this time. However, depending on the duration and impact of the current conflict, we may be required to pass on additional third‑party charges, should they arise.

Activity Manager

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