For promotional bonus miles offers such as X2 miles offers please provide a screenshot/photo/scan of any promotional/bonus mileage offer/invitation (if applicable) Asia Miles will be credited to your account 4 to 6 weeks after the completion of your stay. If you have not received your miles 4-6 weeks after completion of your cruise, please contact hello@emeraldcruises.co.uk Include as many booking details as possible (Cruise booking reference, Lead Guest name, check-in/check-out dates, guest name) and your Asia Miles membership number. Emerald Cruises - Terms and Conditions apply to all reservations. For full terms and conditions, please click here. Claims for Asia Miles, ‘bonus points’ or ‘bonus rebates’ offers can only be made on the same date that the Qualifying Bookings are made and no retroactive claims for ‘bonus miles’, ‘bonus points’ or ‘bonus rebates’ will be permitted. Other contact information: Call our Reservations Team on +441617 684 560 or email hello@emeraldcruises.co.uk. Non-qualifying bookings worldwide include: bookings via third party such as by a travel agent Your use of the offer to accrue ‘miles’, ‘points’ or equivalent ‘rebates’ with the Scenic UK office indicates your agreement to be bound by the Loyalty Programme Partner’s Terms & Conditions, and your acceptance of our Privacy Policy - Emerald Cruises. Please note this is separate to card linked earn offers which is enabled with your payment card and your preferred loyalty programme. If you have a card linked earn enabled. In that case, miles or points are automatically credited when you spend, and we cannot process claims after your purchase. We cannot transfer miles or points between partners after they have been allocated.