Cruise Director and two guests

Important Travel Alerts

Stay informed with our latest travel updates.

Middle East Travel Updates

We are closely monitoring the changing circumstances in the Middle East due to the ongoing conflict. It is important that you consult your travel advisor, the relevant airline policies and official government travel advisories. 

Our river and ocean cruises, including the worldwide touring programs, continue to operate as scheduled, with the exception of Egypt and Jordan land journeys departing in April 2026. 

We are actively contacting Guests and Travel Advisors with clients scheduled to depart New Zealand in-line with the relevant airline policies, please visit their websites for the most up to date information.

The core priority is the safety of guests directly impacted during this time. We strongly encourage all guests scheduled to travel on Emirates, Qatar Airways, or Etihad Airways to closely monitor their flight status, via the relevant airline app or official website. As the situation continues to be very uncertain, guests should review their airline’s disruption policies and travel waivers, which are currently being updated regularly. 

Please note when calling our Reservations Team, to listen carefully to the updated prompts provided. We have implemented a dedicated Middle East Travel Team, who are working with Guests & Travel Advisors to reaccommodate their flight arrangements. 

For Guests who have booked via their preferred travel agent, we request that you to contact your Travel Advisor as your first point of contact. 

On behalf of the management, we greatly appreciate your patience for any delays in responding to your enquiry, as our teams work to support all impacted Guests and Travel Advisors.

Scenic Group Global Cruise Operations - Fuel Availability Update (as of 3 April 2026)

The Global Operations Team are closely monitoring the ongoing situation in the Middle East and the impact on fuel supply chains.

Based on the current information, we remain in a strong position regarding fuel availability for our fleet of ships. Our fuel is sourced from regions outside of the Middle East region and the key operations are concentrated in areas with reliable supply networks.

We are pleased to confirm that all Scenic and Emerald River and Ocean cruises, will continue to operate as scheduled. Whilst we continue to monitor the situation, we are not planning to implement fuel surcharges for new bookings at this time. However, depending on the duration and impact of the current conflict, we may be required to pass on additional third‑party charges, should they arise.

Activity Manager

Health & Safety

Be safe in the knowledge that our dedicated crew members make your health and safety a top priority. Our commitment to you, your experience, and your health, safety and wellbeing will always take precedence.

Mekong Market Lanterns

FAQs

Find the answers to a range of commonly asked questions to plan, prepare, and pack for your cruise with ease.

Emerald Dawn Cologne

Travel Assurance

Learn more about our travel assurance policy and operations.

Stay up to date and be inspired

Yes, please keep me updated with the latest special offers, travel inspiration, product updates, and event invites.