Flexible Booking Plan

Flexible Booking Plan

The Flexible Booking Plan is designed to help you feel completely at ease when planning a future journey. If your circumstances change, you have the flexibility to adjust your travel arrangements or re-book for another time.

With the Flexible Booking Plan, you can defer your booking to an alternative date, or cancel your journey up to the final payment date, less any applicable third-party fees. In return, you will receive a Future Travel Credit to use on an alternate tour or cruise, valid for 24 months.

Flexible Booking Plan Cost:

This plan is available to purchase for AUD$200pp with Emerald Yacht Cruises and AUD$125pp for Emerald River Cruises and Emerald Tours across a wide range of destinations.

Terms and conditions:

• Where you defer travel or cancel your booking for departure in 2026 or 2027 up to 90 days prior to travel European and Asia River cruises, Japan, North America, Australia and New Zealand Land tours and 120 days prior for Ocean/Yacht cruises, Africa, Egypt and Jordan land tours, with no Scenic or Emerald Cruises & Tours fees less the FBP fee and any third-party supplier fees, if any and travel agent administration fees.

• Deposits paid to us (less the FBP fee and any third-party suppliers fees) will be applied as a future travel credit which is valid for 24 months for you to use on an alternate tour or cruise.

• If early payment is received the booking is cancelled prior to the final payment due date in the brochure T&Cs, guests are entitled to the deposit being held as a Future Travel Credit (FTC), less the FBP fee and third-party supplier fees, and the remaining balance of the additional payment will be refunded.

• If you do not re-book within 24 months, your Future Travel Credit (FTC) will be forfeited.

• Cancellation for Flexible Booking Plan can be for any reason as long as cancellation is requested in writing prior to the journeys required final payment date.

• Flexible Booking Plan Payment is non-refundable.

Read more information on all our travel assurances on our River and Yacht travel advice pages.