Important Update:

Low Water Levels on the Danube, Rhine & Main Rivers

Europe continues to experience an extended period of dry weather, with above-average temperatures and limited rainfall across many regions. As a result, water levels on parts of the Danube, Rhine and Main Rivers are significantly lower than usual and are impacting river navigation.

At present, reduced water levels continue to impact sections of the Upper Danube between Regensburg and Passau near Pfelling, Dürnstein and Melk, and between Vienna and Budapest. Conditions are also affecting sections of the Main and Rhine Rivers, including between Cologne and Koblenz, Rüdesheim and Mainz, and near Mannheim. Some stretches are currently not navigable due to water levels, and our teams are implementing alternative arrangements where required to maintain the best possible experience for our guests.

All guests due to join impacted cruises departing up until 31 August 2026 should have received an initial notification. Approximately seven days prior to departure, guests will receive a further update confirming their proposed itinerary and any operational adjustments. Guests travelling beyond this period will be contacted as conditions evolve and more information becomes available.

In circumstances where itinerary adjustments are required, Scenic Group, which includes Scenic and Emerald Cruises, is committed to supporting our guests throughout their journey. Depending on the nature and extent of any operational changes, this may include alternative ships, hotel accommodation, additional coach transfers, revised touring arrangements, or other measures designed to maintain the quality and value of the experience. Where a sailing experiences significant disruption, we will review each situation individually and communicate any applicable goodwill gestures or compensation directly to affected guests.

Our priority remains supporting guests and their travel advisors with their upcoming travel plans while navigating these challenging river conditions. We continue to work closely with local authorities, port officials and our nautical teams to provide a safe and enjoyable European experience for our guests.

Please kindly contact our Reservations Team on 0161 516 8437 to review journey details, explore alternative flight arrangements and to enquire about our Book with confidence policy.

Bordeaux Region Wildfires

Wildfires are currently affecting parts of the Bordeaux region in France. Our teams are closely monitoring the situation, and at this time all cruises are operating as scheduled.

The fire activity is located west of Bordeaux and is not currently impacting our itineraries.

The safety and wellbeing of our guests and crew remains our highest priority. We will continue to monitor conditions closely and will provide updates should there be any changes.

Scenic Group Global Cruise Operations - Fuel Availability Update

The Global Operations Team are closely monitoring the ongoing situation in the Middle East and the impact on fuel supply chains.

Based on the current information, we remain in a strong position regarding fuel availability for our fleet of ships. Our fuel is sourced from regions outside of the Middle East region and the key operations are concentrated in areas with reliable supply networks.

We are pleased to confirm that all Scenic and Emerald River and Ocean cruises, will continue to operate as scheduled. Whilst we continue to monitor the situation, we are not planning to implement fuel surcharges for new bookings at this time. However, depending on the duration and impact of the current conflict, we may be required to pass on additional third‑party charges, should they arise.